Returns & Exchanges
At Henly, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, and affix the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing